Using Service Training to Empower Baristas
Baristas undergo weeks of training before serving coffee drinks—why companies should allocate the same resources to training for service and hospitality.
Training For Efficiency Starts From the Ground Up
Efficiency is the main ingredient to a thriving cafe—yet also one of the most challenging concepts to teach. Here’s how to start incorporating efficient practices and teaching them to your staff.
How to Write a Great Barista Job Description (Examples + Template)
From scant descriptions to full-length novels, barista job postings can vary wildly. Here's what every job description should include, along with a free downloadable template.
Is a Living Wage Valuable—Or Even Viable For The Coffee Industry?
The discourse around the United States federal minimum wage has fueled debate for nearly a hundred years. But many coffee workers are calling for more than the minimum and seeking a living wage for…
What You Need to Know About Common Café Injuries
How cafés can protect their baristas and prevent workplace injuries.
Hiring Good Managers: How To Empower Your Staff and Learn To Step Away
Identifying, training, and empowering a potential manager is vital to the health of your café.
5 Ways to Create a Safer & More Productive Café Space
Ensuring that café spaces stay safe and productive requires more than just good intentions.